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A frustrated homeowner took to Facebook this week to ask a question many Conway residents can relate to: What can you do when your HOA just won’t respond?

The original post read:

“Has anyone dealt with an HOA that won’t return calls or emails? Ours has been radio silent for weeks. Need advice on how to handle this.”

Within hours, dozens of locals chimed in with sympathy, legal tips, and personal stories — some helpful, some horror.

🏘️ Common Complaints with HOAs in Conway

Multiple residents reported similar issues with their own Homeowners Associations, ranging from:

  • Lack of response to maintenance concerns
  • Delays on approval for renovations
  • Poor financial transparency
  • Missing or outdated contact information

One user replied:

“Our HOA has had the same outdated email for years. We finally had to track down the treasurer on LinkedIn to get anything moving.”

📑 Legal & Practical Advice from Locals

The most recommended steps included:

✅ 1. Check Your Covenants and Bylaws

These documents usually outline response expectations, escalation procedures, and contact protocols. If you don’t have a copy, check with the county recorder or your closing documents.

✅ 2. Use Certified Mail

Multiple users suggested sending a formal letter via certified mail to create a paper trail.

✅ 3. Request an HOA Meeting

Arkansas law requires that HOA boards be accessible and hold meetings. Residents can request a special meeting if enough homeowners sign a petition.

✅ 4. Escalate Through Legal Avenues

If no progress is made, some recommended contacting a local real estate attorney, especially if the issue affects safety, property value, or access to amenities.

Helpful resource:
🧾 Arkansas Property Owners’ Association Act (PDF)
📞 Conway Code Enforcement — can assist if the issue involves neglected common areas

🧩 A Lack of Oversight?

Some group members expressed frustration that HOAs aren’t subject to stronger regulation.

“It’s wild how much power they have with so little accountability,” one resident noted. “There should be an ombudsman or something.”

💬 Takeaways from the Community

  • “Get other homeowners involved — strength in numbers.”
  • “Document everything and take screenshots of every message.”
  • “Sometimes all it takes is a letter from an attorney to wake them up.”

🛠️ Future Tips

For those buying homes in Conway neighborhoods with HOAs, several commenters suggested:

  • Researching HOA reviews before buying
  • Asking for recent board meeting notes
  • Meeting a board member in person if possible

Conway’s housing growth has brought with it an increase in neighborhood governance, but as this thread shows, transparency and accountability remain a challenge in some subdivisions.

If you’re facing a similar situation, the advice shared by these residents is a reminder: you’re not alone — and sometimes, community support is just a post away.

Updated:

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