1 minute read

The long-awaited opening of the new Chipotle location in Conway brought a crowd—but not all left satisfied. A local resident took to Facebook this week to share a less-than-stellar experience, sparking a heated comment thread that quickly drew dozens of reactions.

“Went to the new Chipotle in Conway. It was bad…”

That short post opened the floodgates.


🤔 What Went Wrong?

In the Facebook thread that followed, some locals echoed the original poster’s disappointment:

  • “My burrito bowl was cold.”
  • “They were out of guac and rice by 7 p.m.”
  • “Long wait and the staff seemed overwhelmed.”

Others, however, jumped to the new restaurant’s defense, chalking it up to opening week jitters.

“I had a great experience! Staff was friendly, and my food was fresh.”

“Give them a couple weeks to find their rhythm. Every new restaurant struggles at first.”


📍 Location & Opening Buzz

Located near Dave Ward Drive, the Conway Chipotle officially opened its doors in mid-April, marking the city’s first location of the national chain. Anticipation had been building for months, especially among college students and fast-casual fans.

📍 Chipotle - Conway Location Info


🌯 Local Competition Reacts

Some Conway residents took the moment to champion local alternatives, including:

  • Tacos 4 Lifetacos4life.com
  • Los 3 Potrillos – A popular sit-down Mexican restaurant with loyal fans
  • Blue Barn Bakery – For burrito bowls with a vegan twist

“Honestly, Tacos 4 Life never misses. And they donate meals!”


🚨 Chipotle Responds?

So far, there has been no public response from Chipotle’s corporate or local management. But if social media sentiment is any indication, they may want to step up customer service and restock the guac ASAP.


📣 Final Bite

Love it or hate it, the new Chipotle in Conway has everyone talking. Whether the rocky start is just growing pains or a warning sign remains to be seen—but one thing’s for sure: Conway loves to eat, and they’re not shy about sharing opinions.

Updated: